Setting up a requests-only (tickets-only) help center

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  • Brett Bowser
    Zendesk Community Team

    Hi C. Bieze,

    Since these changes would require custom code in your theme, you'd need to upgrade to at least Guide Professional.

    Let me know if you have any other questions :)

  • Julie Wayman

    This is perfect! Thank you!

  • Martin Kocandrle

    By setting this up - is it possible to embed a conditional Zendesk ticket form? 

  • Erika Camille Sundian
    Zendesk Community Team

    Hi Martin,

    Yes it is possible. This article doesn’t actually change anything in how the request form works in Guide, it just limits other options by removing them from the theme.

    Please let me know if you have any questions! :)


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