Deleting an article from your knowledge base Follow



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    Link "Deleting a translated article" is broken. Please help to understand how to delete archived article.

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    Jennifer Rowe

    Hi Olekssii, 

    Thanks for letting us know. The link is fixed now!

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    Not deleting articles completely is absolutely unacceptable. A lot of articles, particularly in the beginning, are created to test things out. A sandbox is only available on the Enterprise plan but not in the Professional plan, and the support is refusing to help.


    There has to be a way to get this done?!

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    Patrick Asher (Edited )

    When on the edit article screen there is not a drop down for edit article. 

    I did find a "Delete article" option that is in the lower right hand corner.

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    Nicole - Community Manager

    Hey Patrick - 

    Yep, you are correct, "edit article" is a button and not a drop-down. The only drop-down menu indicated above is for "Add." 

    The screen shot in the article is of the lower right-hand corner, so yes, the "delete article" option is in the lower right hand corner. 

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    Anthony Williamson (Edited )

    Hello - I have 51 articles in my Deleted Articles section - they have been reviewed and no longer apply so I would like to purge them. Is there no way to purge deleted or must I delete 1 at a time from deleted?

    UPDATE: I have noticed there is no way to delete them at all... not great...


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