How do I reactivate my suspended account?

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  • David Sarnowski
    Comment actions Permalink

    How often do batches run? We have been trying to reactivate our account so our clients can access Guide with no success. We need to be able to communicate to our clients when they will be able to get back in.

  • Nicole - Community Manager
    Comment actions Permalink

    Hey David - 

    Once your credit card is approved the account should be reactivated immediately. Are you still having issues? 


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