Managing payments

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7 Comments

  • Jason Newhall

    Is there an option to ADD a payment method?

    0
  • Brett Bowser
    Zendesk Community Manager

    Hey Jason,

    Only one payment option can be on an account at a time as far as I know. You won't be able to add additional payment options so instead you'll just need to change your primary payment option.

    Let me know if you have any other questions!

    0
  • Lydia Bae

    I'm not the account owner but admin for billing but cannot update our payment info...

    0
  • Thank you,Lydia Bae
    I updated the article to clarify that only the account owner can perform this task. 
    Lisa

    0
  • Lydia Bae

    Thanks Lisa, good to know.

    0
  • ARTURO

    I want to upgrade, please contact me

    0
  • Dave Dyson
    Zendesk Community Manager

    HI Arturo,

    Please contact our support team using Option 1 here: Contacting Zendesk Customer Support

    0

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