Managing invoices

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15 Comments

  • Ambra

    Salve,

     

    mi può mandare il link dove scaricare le fatture? grazie

     

     

    1
  • Brett Bowser
    Zendesk Community Manager

    Ehilà,

    Sembra che tu abbia un ticket aperto per le tue fatture.

    Continueremo a lavorare con te per risolvere il problema.

    0
  • Jaïs Pingouroux

    Hi

    There may be a bug here because I keep generating invoices with an outdated billing address.

    Ticket created: https://support.zendesk.com/hc/en-us/requests/6300817

     

    -1
  • Martin Cubitt

    It would be nice to see the invoice status next to each so we can find which one/s are overdue.

    0
  • Dave Dyson
    Zendesk Community Manager
    Hi Martin,
     
    Thanks for the feedback - for better visibility to our Product team, would you mind creating a post in our Feedback - Admin Center topic, using this template to format your feedback? Thanks!
     
    0
  • Marko Lattu

    What is yours bank address for wire transfer. Invoice has this information but we need also street address to make the payment:
    JP Morgan Chase
    New York, NY 10004

    0
  • Brett Bowser
    Zendesk Community Manager
    Hey Marko,
     
    It looks like you have a ticket open with your Account Manager to get this taken care of. I've reached out to your AE so they will follow up with you there with the necessary information.
     
    Cheers!
     
     
    0
  • Marko Lattu

    Hi

    We are still waiting an answer for this simple question :) 

    0
  • Dave Dyson
    Zendesk Community Manager
    Hi Marko, sounds like our finance team responded to your ticket on March 16th. 
    0
  • Adam Kolibski

    How to add Name of firm and tax numer to my invoice?

    0
  • Hiedi Kysther
    Zendesk Customer Care

    Hey Adam Kolibski this is best handled by our Finance team. I've created a ticket on your behalf to kick things off. Please check your email for more information. 

    0
  • Mayra Cruz

    I am a billing admin and I can only see very old invoices, no invoices from 2022 at all.

    0
  • Christine Felicia
    Zendesk Engineering
    Hi Mayra,

    I have created a ticket on your behalf. Kindly check your email for more information.
    0
  • Clay County Minnesota

    Where can I find Zendesk Bank Routing information.  I received an e-mail regarding a change but want to confirm the account and routing numbers are legit and not a phishing attempt.  Is this information under the Admin Center anywhere?  Please advise.

    0
  • Lisa Kelly
    Zendesk Documentation Team

    Hello Clay County
    Payment instructions are included on each Zendesk invoice, including Zendesk wire transfer details. To view an invoice, see Managing invoices

    Here's a screen capture of the instructions on how to view invoices. See below.
    Important: You must be the Account owner or a billing admin to view the invoices.


    0

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