Adding the Chat widget to your website

Return to top
Have more questions? Submit a request

34 Comments

  • Sarah Snyder

    How do you get the chat widget on every page of your website?

    0
  • Erika Camille Sundian
    Zendesk Community Team

    Hey there Sarah Snyder,

    You just need to use the same script for all your website pages. Also, you will see which website a visitor is from based on the URL displayed on the Visitor list and the active chat window.

    You can refer to this article for the complete instruction on how to install Zendesk Chat on multiple websites: How can I use Zendesk Chat on multiple websites?

     

    0
  • Chan Eric

    is it possible to embed several different zendesk chat accounts on the same website?

    For example, I website contain three different companies webpage, I would like to create 3 different zendesk accounts and embed to different webpage. 

    0
  • Gail L
    Zendesk Community Team

    Hi Chan,

    This is possible, although you have to make sure that the widgets are positioned differently so that they don't overlap. It can confuse users if there are multiple widgets though. If you're supporting multiple companies on one web page the simplest option might be to set the different companies up as departments within one chat account, and then the customer can select which department they want to talk to when interacting with the widget. 

    0

Please sign in to leave a comment.

Powered by Zendesk