Explore recipe: Combining zero agent replies into the one reply bracket

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3 Comments

  • Hannes Merisaari
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    The formula above seems to be invalid. You can use IF only at the beginning. The second function must start with ELIF.

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  • Nicole - Community Manager
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    Thanks, Hannes. We've flagged this article for review per your comment. 

    Also, I see that this is your first post. Welcome to the Zendesk Community!

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  • Rob Stack
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    Thanks Hannes! This is now fixed.

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