Explore recipe: Combining zero agent replies into the one reply bracket

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  • Hannes Merisaari

    The formula above seems to be invalid. You can use IF only at the beginning. The second function must start with ELIF.

  • Nicole S.
    Zendesk Community Team

    Thanks, Hannes. We've flagged this article for review per your comment. 

    Also, I see that this is your first post. Welcome to the Zendesk Community!

  • Rob Stack
    Zendesk Documentation Team

    Thanks Hannes! This is now fixed.


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