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Setting up Talk numbers for multiple brands



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Jennifer Rowe

Zendesk Documentation Team

Edited Jun 21, 2024


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Hi team,

Please confirm if once we set up a new brand in our account which currently only has one brand, all our existing numbers will still have the one brand in existence being the default brand?

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Audrey Ann Cipriano

Zendesk Customer Care

Hi Andrew Chu I have tested this on my account and I can confirm that the existing numbers will stay on the default brand unless you change them under Talk > Lines settings :) 

 

I hope this helps! 

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