You have exceeded the max number of Facebook Pages allowed with your plan

Issue Symptoms

I am currently expanding our number of Facebook pages in my Zendesk Support account but I receive the error message, You have exceeded the max number of Facebook Pages allowed with your plan.

Resolution Steps

If you have the Social Messaging add-on or a customer as of January 31, 2020, you are entitled to link up to 15 Facebook pages to your account.

If you don't have the add-on and your account isn't grandfathered, then you can only add one Facebook page.

For more information, see the article: Setting up your Facebook channel