Issue symptoms
I am currently expanding our number of Facebook pages in my Zendesk account but I received this error message: You have exceeded the max number of Facebook Pages allowed with your plan.
Resolution steps
If you have the Social Messaging add-on or a customer as of January 31, 2020, you are entitled to link up to 15 Facebook pages to your account. If you move to the new version (v2), you can set add up to 30 Facebook Pages.
If you don't have the add-on and your account isn't grandfathered, then you can only add one Facebook page in any of the versions.
Additional resources
For articles about related issues or questions, see:
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