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Configuring your chat availability settings



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Aimee Spanier

Zendesk Documentation Team

Edited Jun 21, 2024


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32 comments

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Elaine

Zendesk Customer Care

Hi Bill,
 
I suggest reaching out to our Zendesk Support team so that we can further investigate your specific case and provide assistance accordingly. Our support team is equipped to analyze the situation and offer tailored solutions to address your needs effectively. Please don't hesitate to contact Zendesk Support team, and we'll be happy to assist you further.

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I dont have a “Idle timeout”-tab under Settings→Profile. Only “Profile” “Sounds & notifications” and “Email reports”

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