You can brand your Zendesk agent interface with a favicon, the small icon that appears next to the title of a page in a browser tab. For example, here's how the Zendesk favicon looks:
To add a favicon to your agent interface and end-user portal
- In Admin Center, click
Account in the sidebar, then select Appearance > Branding. - In the Favicon section, click Choose File, and then
select the image you want to use. You can use .ico or .jpg file
formats, .svg file formats are not supported.
- Be sure to pick a square image that is the same number of pixels high as it is wide (for example, 20x20).
- Remember to pick something simple and recognizable that will be easy to see even if it appears very small in the user's browser.
- Click Save tab at the bottom of the page.
For information about how to update the favicon for your Help Center, see Branding your Help Center.