What is a Pod?

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  • 000000 Danjoint

    I'm not seeing our pod information in Admin or the status page. What am I missing?

  • Dave Dyson
    Hi Jamie, sorry for the confusion! In your Support instance, click the gear icon in the left-hand toolbar -- that'll take you to the /agent/admin/overview page in your Support account, and your Pod should then be listed under your account subdomain at the top right of that page. I'll see if we can make it more clear on this page. 
  • Oliver Tietze

    Doesn't exist anymore after migration to 'Admin center'

    But you could go to status.zendesk.com and enter your Zendesk subdomain. The pod will be shown there.

  • Pablo Kenney
    Zendesk Product Manager

    Hi Oliver Tietze,

    The pod number is still available at /agent/admin/overview. Here's what it looks like in my account. 



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