Explore recipe: Breakdown of calls received per date, hour and half-hour

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  • Lynn Voie
    1. In the Rows panel, click Add.
    2. From the list of attributes, choose Time - Call started > Call - Date and Time - Call started > Call - Hour, then click Apply.

    The only selection that is listed under Time - Call started is Call - Timestamp

    Am I looking in the wrong place?

  • Zsa Trias
    Zendesk Customer Care

    Hello Lynn,

    That's odd if you're only showing that option. Can you make sure that there aren't any texts in the search box that could limit the relevant attributes listed? 


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