Welcome to Support
Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets. Watch the video series to outline a getting started plan and use the featured content to get up and running.
Check out our getting started tutorial series for an overview of what Zendesk Support is all about. We'll introduce the core concepts and walk you through trying them out.
Optimize for your business
See inspirational examples for setting up Support for your business type, whether your customers are employees, consumers, or businesses.
Prepare to launch
We know you've got some work to do to get up and running and you want to maximize time-to-value. This article outlines key tasks and valuable information you'll need to launch.
Get to know Agent Workspace
Whether you're an admin setting up your instance or an agent working tickets, it's important to understand what's what in the Agent Workspace.
Need more help?
Read Support documentation
Get troubleshooting advice for common issues
Ask our community for advice or share your own
If all else fails, contact us. We're here to help.