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Welcome to Support

Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets.

Watch the video series to outline a getting started plan and use the featured content below to get up and running.


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Meet Support

Check out our getting started tutorial series for an overview of what Zendesk Support is all about. We'll introduce the core concepts and walk you through trying them out.

Get started


Optimize for your business

See inspirational examples for setting up Support for your business type, whether your customers are employees, consumers, or businesses.

See use case examples

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Prepare to launch

We know you've got some work to do to get up and running and you want to maximize time-to-value. This article outlines key tasks and valuable information you'll need to launch.

Ready, set, launch


Get to know Agent Workspace

Whether you're an admin setting up your instance or an agent working tickets, it's important to understand what's what in the Agent Workspace. 

Take a tour

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Need more help?

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Read Support documentation

Read the docs

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Get troubleshooting advice for common issues

Solve problems

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Ask our community for advice or share your own

Join the community


If all else fails, contact us. We're here to help.

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