Adding custom tags to Widget tickets from specific pages

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  • Henry

    Is this solution still working for latest API? Comment text doesn't seem to contain the URL.

  • Tony
    Hi Henry,
    this solution still works for Web Widget (Classic). You should find the information requested in the description field if you check the ticket via API. Specifically, a line of text is added at the end of the description field, where is mentioned the URL where the ticket is originating from.

    I hope that helps.

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