Explore recipe: Satisfaction trending year-over-year

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  • bill cicchetti

    On a linear trend line can you change the color so its not the same as the other graph lines?

  • Dane
    Zendesk Engineering
    Only a constant trend line color can be changed.

  • bill cicchetti

    Yup I saw that,  Is there a reason why you can't do the same for Linear?

  • Claire

    I don't see the option to choose % Satisfaction Score under the Original Metric field. What should I choose instead? 

  • Amie Brennan

    Hey Claire, 

    You're probably best of raising an issue with Zendesk support via in-product messaging if it's not appearing for you. I just checked my test account and it's appearing in mine without any issues in the spot which this guide says it is. 

    Did you double-check that you're creating the report inside the correct dataset? just double checking you didn't click into the wrong dataset to attempt to create the report?



  • gan ganor

    I applied this to a report of the last 30 days and the previous 30 days. Is there a way to show the score on any given day of the month and see the percentage drop/difference?


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