Automatically sending chat transcripts with email piping

Return to top

4 Comments

  • Lisa Lavin

    I do not see Email Piping as an option to click when I go to Settings / Account.  Is that the only way as a manager to read all chat transcripts?

     

    0
  • Dane
    Zendesk Engineering
    Hi Lisa,
     
    Email Piping is available for all plans. Due to the nature of your concern, I'll create a ticket for you and investigate further. Please wait for my update via email.
    0
  • Lisa Lavin

    Hi Dane,

    I was able to setup this option.  I was in Admin Settings - not the Chat dashboard settings.

    Thanks!

    Lisa

    0
  • Michael

    How do you turn this off?

    0

Please sign in to leave a comment.

Powered by Zendesk