Setting up a requests-only (tickets-only) help center

Return to top

4 Comments

  • Kelsey Davis

    Hi Elizabeth Williams this is great, do you have advice on how to do this and not have a home page? Literally just the new requests page? Thanks

    0
  • Greg Katechis
    Zendesk Developer Advocacy

    Hi Kelsey! This article does exactly that...is there something specific that's missing that we can help with?

    0
  • Kelsey Davis

    Hi Greg Katechis I just don't want a home page at all, so the only page to exist would be the new requests page. Can the home page be hidden in the same way as the other elements?

    0
  • Greg Katechis
    Zendesk Developer Advocacy
    Theoretically speaking, you could comment out all of the code on the home_page.hbs and then probably the header and footer too. A user could still go to this blank page though (and we don't have any way to prevent that), so I'm not sure that I would recommend that as it can cause a lot of confusion. 
    0

Please sign in to leave a comment.

Powered by Zendesk