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In addition to the help center article editor toolbar, you can use keyboard shortcuts to help format your knowledge base articles.

This article describes the keyboard shortcuts available with both the new article editor and the legacy editor. For more information about transitioning from the legacy editor to the new article editor, see Transitioning to the new article editor: Phase overview.

This article includes the following sections:
  • Keyboard shortcuts for the new article editor
  • Keyboard shortcuts for the legacy article editor

Keyboard shortcuts for the new article editor

The following table lists the PC and Mac keyboard shortcuts available for the new article editor.
Shortcut PC Mac
Bold Ctrl+B Command+B
Italic Ctrl+I Command+I
Underline Ctrl+U Command+U
Select All Ctrl+A Command+A
Redo Ctrl+Shift+Z

Ctrl+Shift+Z

Command+Shift+Z

Command+Shift+Z

Undo Ctrl+Z Command+Z
Focus to menubar Alt+F9 Alt+F9
Focus to toolbar Alt+F10 Alt+F10
Find Ctrl+F+Query Command+F+Query
Copy selected content Ctrl+C Command+C
Paste content Ctrl+V Command+V
Paste content as plain text Ctrl+Shift+V Command+Shift+V

Keyboard shortcuts for the legacy article editor

The following table lists the PC and Mac keyboard shortcuts available for the legacy article editor.
Shortcut PC Mac
Bold Ctrl+B Command+B
Italic Ctrl+I Command+I
Underline Ctrl+U Command+U
Select All Ctrl+A Command+A
Redo Ctrl+Shift+Z

Ctrl+Shift+Z

Command+Shift+Z

Command+Shift+Z

Undo Ctrl+Z Command+Z
Header 1 Alt+Shift+1 Ctrl+Alt+1
Header 2 Alt+Shift+2 Ctrl+Alt+2
Header 3 Alt+Shift+3 Ctrl+Alt+3
Header 4 Alt+Shift+4 Ctrl+Alt+4
Header 5 Alt+Shift+5 Ctrl+Alt+5
Header 6 Alt+Shift+6 Ctrl+Alt+6
Paragraph Alt+Shift+7 Ctrl+Alt+7
Div Alt+Shift+8 Ctrl+Alt+8
Address Alt+Shift+9 Ctrl+Alt+9
Focus to menubar Alt+F9 Alt+F9
Focus to toolbar Alt+F10 Alt+F10
Focus to element path Alt+F11 Alt+F11
Focus to contextual toolbar Ctrl+Shift+E

Ctrl+Shift+P

Ctrl+Shift+E

Ctrl+Shift+P

Insert link Ctrl+K Command+K
Toggle Fullscreen Ctrl+Shift+F Ctrl+Shift+F
Save Ctrl+S Command+S
Find Ctrl+F+Query Command+F+Query
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