The Help Center article editor contains a toolbar you can use to format your knowledge base articles. The article toolbar is not the same as the toolbar that appears in community posts.
The following table describes the formatting options that are available.
| Toolbar button | Name | Action |
|---|---|---|
|
|
Headings | Insert HTML headings |
 |
Size | Increase or decrease font size |
 |
Bold |
Bold or unbold text |
 |
Underline | Underline or remove underline from text |
 |
Text color | Change text color using the color selector |
 |
Italic |
Italicize or remove italics |
 |
Numbered list | Create or remove a numbered list |
 |
Bulleted list | Create or remove a bulleted list |
 |
Align/indent |
Align text left, center, or right; indent or outdent text |
 |
Insert/edit link |
Create or edit a link and link text. You can link to a URL, heading in the article, or another article. See Inserting links. |
 |
Insert image | Insert an image using the file browser. The image file size limit is 20 MB. See Inserting images. |
 |
Add video | Insert a video that is hosted on a supported
service. See Inserting videos. |
 |
Table |
Create or modify tables using the menu options |
 |
Source code | View or edit the HTML source code |
2 Comments
Hi Zendesk Team,
According to SEO best practices, just one H1 header should appear on each page. (For article purposes that H1 should be the Article Title and that is assigned in the template article.hbs)
The editor toolbar allows anyone to put 1 and more H1 headers. There is a way to remove H1 from the headers options in the dropdown list?
Hi Diego –
That's a really good point. For visibility, would you mind posting to our Feedback on Guide topic, using this template to format your post? That way our product team will see it, and other users can upvote and/or add their own comments to it. Thanks!
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