Explore recipe: Help center article views within 30 days of creation

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4 Comments

  • Anjie Nambiar

    Hi I tried creating the metric Views within 30 days of creation but received an error.

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  • Erin O'Callaghan
    Zendesk Documentation Team

    Hi Anjie Nambiar, that error message (The set of calculations isn't valid) typically means that you need to be in a different dataset for the metric you're building to work. Can you check to make sure you're in the Guide: Knowledge Base dataset?

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  • Anjie Nambiar

    Hi Erin, yes I am. The metric 'Days between creating & view' works but not the 'Views within 30 days of creation'.

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  • Dane Adriano
    Hi Anjie,
     
    As I can see you are indeed using the correct dataset. I would like to look into this further and I'll create a ticket for you. Let's continue our conversation there.
     
    Cheers,
    Dane
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