Do I need Zendesk Talk to use Zendesk Sell Voice?

Question

Do I need a Zendesk Talk subscription to use Zendesk Sell Voice?

Answer

No, Zendesk Talk and Zendesk Sell Voice are two different in-product telephony features. Zendesk Talk is a cloud-based call center software that is built into Zendesk Support.

Zendesk Sell Voice is a cloud-based calling software that is built into Zendesk Sell.

For more information, see the articles:

• Am I trying to set up Talk or Sell Voice?
• Enabling Sell Voice