Activating Sell Voice

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  • Irene Losciale

    Hello, I need assistance because I cannot connect via VOICE to some foreign numbers. 

    What can I do? 


    Thanks a lot, Irene 

  • Christine
    Zendesk Engineering
    Hey Irene,

    I created a ticket on your behalf so I can look into the issue more. Kindly check your email for updates. Thanks!
  • Arlene Lord

    Hello, I made a mistake by purchasing $250 credit instead of $50. I want the invoice to be deleted and replaced with the $50 credit. Thank you


  • Brett Bowser
    Zendesk Community Manager
    Hey Arlene,

    I see you have a couple tickets open with our Finance team regarding your billing. They will continue working with you in the ticket to get this resolved.
    Thanks for bringing this to our attention!
  • Diego Molina

    Hey guys! Want to know if we can use google voice for the Voice and Text on Zendesk Sell?

  • Joyce
    Zendesk Customer Care
    Hello Diego,
    Zendesk does not have any native integration with Google Voice. I also found this post from the Google Voice forum, which mentioned, Google Voice is intended for individual use, not integration with Zendesk, and has no published APIs.
    However if your Google Voice number supports SMS, you can port that number to Zendesk Sell.

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