Question
Why can't I login to my Sell trial anymore? Extend my Sell trial so I can purchase a subscription. What happens to all my information in my Sell account after the trial expires?
Answer
If your Sell trial has expired, a trial expiration page will block your access to your account when you log in. If your subscription includes access to other Zendesk products, you will still be able to log in and use the product tray to navigate to other Zendesk products.
If you need more time to trial Sell or have questions about the product, there are many ways to contact Zendesk about your expired trial.
If you do not wish to continue with the Sell product, more information on the trial expiration process is documented in the article, How do I cancel my Sell trial account?