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Sell subscription and connection to Support
Articles about Sell subscriptions that help answer questions about licensing and plans, for example, trialing Sell or Reach, canceling Sell, adding or removing agents, billing questions, and others. Content also includes articles about the differences between the sales CRM (Sell) and the ticketing system (Support), and issues connecting both systems.
What happens to my data if I am deactivated or deleted as an agent in Sell?
Edited Jan 25, 2024
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How do I activate a Sell account for someone else?
Edited Jan 25, 2024
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Can I create Sell-only seats on my account?
Edited Jan 11, 2023
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What happens when my Sell account expires?
Edited Jan 25, 2024
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Edited Dec 20, 2022
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Can I integrate Sell with DocuSign or another third-party software?
Edited Jan 25, 2024
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What do I do if I'm locked out of my Sell account due to lack of payment?
Edited Jan 25, 2024
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Does adding a new user in Sell automatically add them to Zendesk Support?
Edited Jan 25, 2024
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Why haven't I received my invitation email to Zendesk Sell?
Edited Jan 25, 2024
1 vote · 2 comments
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Why is the URL of my Sell account different than my subdomain?
Edited Jan 25, 2024
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How do I find my Zendesk Sell subdomain?
Edited Jul 26, 2023
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Edited Feb 05, 2025
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Do I need to enable Reach for all agents on the account?
Edited Jan 25, 2024
1 vote · 2 comments
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Edited Jul 26, 2023
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How can I recover my canceled Sell account?
Edited Jul 26, 2023
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How do I cancel my Sell trial account?
Edited Jan 25, 2024
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Should I choose to deactivate or delete a user to remove them from my account?
Edited Oct 08, 2024
1 vote · 5 comments
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Edited Jan 25, 2024
2 votes · 0 comments
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Why am I being charged for a user who has been deleted from my Sell account?
Edited Jul 26, 2023
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Does everyone using my Zendesk Sell account need to be on the same plan?
Edited Aug 28, 2023
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Where can I view my Sell subscription invoices?
Edited Jan 25, 2024
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