How do I sync my Support users to my Sell contacts?

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  • Roland Hill

    Thanks for this @... - are there any plans to have Customer Contacts unified across Support and Sell so we have one source of truth for Customer information (Customer Master)?




  • Brett Bowser
    Zendesk Community Manager
    Hey Roland,

    Apologies for the delayed response! 

    This is definitely something the Sell team has plans for as part of their long term roadmap, however, we don't have an ETA of when this will be made available. 

    We'll be sure to keep you posted when we have more information to share :) 
  • Simon Trudeau

    Brett Bowser any updates on this? it looks like a no brainer that zendesk profile should realtime sync with zendesk sell contact (bi-directional)...

  • DNV

    This functionality is a must for us. with many customer on support and new from sell it MUST be bi-directional. When is the real time sync on ETA? 

  • Costel C

    As always, Zendesk never replies with updates.


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