Setting the start of the week for reports and filters

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11 Comments

  • David Stalker

    It's a new dawn
    It's a new day
    It's a new life
    For me
    And I'm feeling good

    2
  • Dave Dyson
    Zendesk Community Manager

    I'm a data geek, you know how I feel

    Dashboards lookin' chic, you know how I feel

    Start any day of the week, you know how I feel

     
    Glad you're feelin' good, David! 
    1
  • Amy Burgess

    I don't think this article is applicable to those on the growth plan? I can't see the admin icon ⚙ in my explore. Can someone confirm this?

    0
  • Erin O'Callaghan
    Zendesk Documentation Team

    Hi Amy Burgess, you're right! The Explore admin settings aren't available on the Explore Lite, Suite Team, and Suite Growth plans, so the custom start of week isn't available on those plans. I've updated the banners at the top of this article to reflect the correct plans.

    The default behavior of basing the start of the week on the user's language does work across all plans, though.

    Thanks for pointing this out, and sorry for any confusion!

    0
  • Alba Akbar Syachbana

    Hi All,

    I just change the first day of the week from Sunday to Monday from Explore's admin menu. I also try to re-publish our dashboards that were impacted by the changes as written above. But it seems it doesn't work as the dashboard keeps showing Sunday as the first day. Am I missing something? Any advice on this?

    Thank you.

    0
  • Alex Zheng
    Hey Alba,
     
    I will open a ticket with you to investigate further.
     
    Best regards,
    0
  • Matt Farrington-Smith

    Hi Erin O'Callaghan Alex Zheng - wonder if any of you folks could help with a similar query... My company is moving our fiscal year from Jan-Dec, to Feb-Jan - this creates a number of difficulties with explore reporting (e.g. "quarters" are based on the standard increments) Is there any way to adapt these in my reports/dashboards without having to edit every single query?

    0
  • Erin O'Callaghan
    Zendesk Documentation Team

    Hi Matt Farrington-Smith, it’s not currently possible to adapt reports and dashboards in bulk to adjust the fiscal year. Though you could request this functionality by submitting feedback in the Explore community forum, if you’d like!

    0
  • Ronald

    The account-wide start of week in my Explore settings, as demonstrated above, is already set to Sunday.

    However, all of the time filters in the standard pre-baked Explore dashboards start the week on Monday when I set the Date range to "Last week" on the simple tab and when I choose "From the beginning of This week" on the Advanced tab.

    Should the date filters on dashboards be respecting my account-wide Sunday week start? Or is the intended behavior of the dashboard filters to set the start of the week to Monday regardless of my account-wide start of the week? 

    As it stands now, I'll need to change the date range every time I'm pulling weekly reports and that doesn't seem right. Is there some other setting I need to adjust? Please advise!

    0
  • Erin O'Callaghan
    Zendesk Documentation Team

    Hi Ronald, the custom start of week setting doesn't affect the prebuilt Explore dashboards. But if you want, you can create a copy of a prebuilt dashboard, which would be affected by the custom start of week setting.

    1
  • Ronald

    Thanks Erin, I missed that in the article! It's working perfectly now with my custom dashboards. 🙌

    1

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