Why can't I access this ticket?

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  • Duncan Wilson

    I'm the account owner and can't view a ticket that was just shared with my by email.

  • Brett Bowser
    Zendesk Community Manager
    Hey Duncan,

    I'm going to create a ticket on your behalf so our Customer Care team can follow up with you regarding this issue.
    You'll receive an email shortly stating your ticket has been created.

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