Viewing and recovering deleted tickets

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2 Comments

  • Noémie Morilla

    Hi there,

    Is there any way to recover a ticket that has been deleted more than 30 days ago? 

     

    Thank you :-) 

    0
  • Gabriel
    Hi Noémie,
     
    Deleted tickets are moved into a Deleted tickets view for 30 days, where you can restore them or permanently delete them. After 30 days they are automatically permanently deleted. Once a ticket has been Permanently Deleted, there is no way to recover those tickets anymore. Hope this answers your question. Thank you!
     
    0

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