Publishing errors in AI agents (Ultimate)

Issue symptoms

When I publish my dialogue flow in the AI agents (Ultimate) dashboard, I get an error message.

Resolution steps

The dialogue flow builder shows an error message if there is an issue with the logic of your flow setup. You may encounter one of following error messages.

• This message is leading into an infinite bot message loop.
• Conditions repeat a valueless operator.
• Conditions contain mixed types.

This message is leading into an infinite bot message loop.

Include a visitor message in the loop when you link back from a bot reply to an earlier block in the dialogue. This error is visible if there are no visitor message blocks between linked bot message and conditional blocks.

Conditions repeat a valueless operator.

Remove one of the conditions that repeat in your conditional logic.

Conditions contain mixed types.

Multiple conditions cannot be true at the same time. Make all your conditions mutually exclusive.

For more information, see this article: Creating and managing use cases for zero-training AI agents.