Why won't Web Widget JWT authenticate users when they open an article in Guide?
The current solution posted 3 years ago by Andrew:
Currently, this is expected behavior. The Web Widget's JWT auth session is set up to allow users to access restricted content from Guide from within the widget, and is a separate authentication flow from what is used in Guide. This authentication session will not carry over to Guide when clicking the View original article link. The end-user will be prompted to log in; once they do they will be redirected to the article.
This is not the smoothest experience for users. And evidently this function is not available. When will this tool be able to accept the JWT token for authentication so the user will not have to stop and sign into yet another application.
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