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Brett Bowser

Zendesk Community Manager

Posted Jul 13, 2021

Post Title: 

Support Order Pizza Button  

Feature Request Summary: 

[Zendesk Support should have a button (like the help button) that would let you order pizza from the nearest location. I saw this once in Everquest where you could order a pizza and I think it would help.]

Description/Use Cases: 

Agent team is working late and they are hungry, but the ticket queue is too high for any of them to leave and get pizza. This button would allow for a quick click, confirm, and order without having to leave your desk. Customizable order templates for each employee would also be amazing!

Business impact of limitation or missing feature:

This is critical for our business as our agents get very hungry which affects their productivity and our customer satisfaction score. 

Other necessary information or resources:

https://www.pizzahut.com/


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