True Word Cloud based on Ticket Body



Posted Feb 08, 2021

I've tried using Ticket Subject with the word cloud, but the subject has to be the exact same as another one to be counted together. That's not a true word cloud, as it should be able to pick the most common single words out of all the ticket subjects. 

Are there plans to expand this to Ticket Body? I'm trying to generate a word cloud for each team so they can see the most commonly used words in their tickets. Tags and Subjects don't suffice. 

Thanks!


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