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How to update the html body of an article using the Help Center API

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Michel Costandi

Posted Aug 05, 2021

Hi,

I want to periodically update the html body of a specified Help Center article.

I guess I should use

PUT /api/v2/help_center/articles/{article_id}/translations/{locale}

but I don't know how to pass the html body. Does anyone have a template or a sample ?

Thanks for your help.

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    Charles Nadeau

    Zendesk Documentation Team

    Hi Michel,

    You’d add the article content to the body property of the translation. Example:

    {"translation": {"body": "This article contains tips and tricks."}}

    However, the API expects JSON data. While the simple string in the example above is valid JSON, most articles have lots of HTML markup and other characters that mess up the JSON and invalidate the request.

    So always convert the article body to JSON before sending it in the request. For instructions and examples, see Converting data in your code to JSON.

     

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