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How to print a side conversation?
Posted Jan 31, 2020
Just as the title refers... How to print a side conversation?
thx,
Jurgen
14
8
Recent searches
No recent searches
Posted Jan 31, 2020
Just as the title refers... How to print a side conversation?
thx,
Jurgen
14
8 comments
Official
Brett Bowser
Hey everyone, thanks for taking the time to share your feedback with us! We have a relevant post here that I would recommend adding your comments to as that is actively being monitored by our PM for side conversations: Printing Side Conversations
I will be closing this post for comments to keep the conversation going in our more active thread. Thanks!
0
Catherine Bostwick
This feature would benefit our team as well. Side conversation content is equally as important and should be included in the printing detail.
1
Adrian Bishop
Couldn't agree me, we would highly benefit from printing this thread,
0
Jamie Noell
We need to be able to print a PDF of a Side Conversation email thread.
0
José Mejia
YES YES YES, we definitly need the ability to print side conversations too, when we print the whole ticket!
0
Sunita Ramdien
Hello,
Is it in the meantime possible to print the side conversation of a ticket?
Thanks!
Sunita
0
Antal Clavel
Is there any outlook for this option? A side conversation for us is a case-relevant element to a ticket and needs to be printed or extracted from time to time.
0
Jamie Noell
We have an audit requirement to print PDFs of some conversations especially with out partners.
Because we cannot print a Side Conv email, our only choice is to +add ticket to create a separate ticket, but then we lose the benefit of connecting this conversation with the parent ticket.
While we could use problem / incident (or an add-on app) to connect them, we just want to use side conversations - it's simple. However, the lack of printing is an obstacle.
0