Recent searches
No recent searches
Article Verification date shown on articles
Planned
Posted Aug 12, 2020
When an article is verified I would like the verification date shown in the article details in Guide Admin.
Currently, we only see that the article is "verified" but no indication as to when it was verified.
10
8
8 comments
Catherine Michalak
I'd like to second the above and just comment that any indication / clarification on that date will help with the confusion that arises when you see the last updated date next to the article title but knowing that an update to article settings also influences the verification timer. Thanks!
1
Ryan Boyer
I also think this is needed information so that knowledge owners know the last time it was verified.
1
Paul Krycler
I also think this would be useful, plus a record in the article history of who verified it.
0
Hoa Chiang
Does anyone know if this enhancement request is on the radar for future updates?
0
Christina hernandez
As of 2023, are there any updates on this?
0
Christina hernandez
Yes, this is very necessary to prep for a recurring audit of published articles. I would like to see the following functionality added to ZD Guide:
2
Sofia Koivuniemi
+1 for this & everything Christina mentioned. For auditing reasons we need to see when articles have been verified and who did it. Not sure why this is not captured at all in the history of guide?
0
Katarzyna Karpinska
Hey All, thank you for taking the time to provide us with this feedback. We apologize for the delay on our end in providing you with a response to your feature request.
This is a great feature request and I have added it to the backlog for future consideration. This means that we will think about adding it as a priority later in our planning cycle. We are going to leave this post open for comment to allow others to provide their feedback and use cases, however please note as is stated in our Community Guidelines that we can not commit to prioritizing any one piece of feedback we receive in the community.
Thank you again for your feedback and for being a valuable customer with Zendesk.
0