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API error - Invalid search: Requested response size was greater than Search Response Limits

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mark fung-a-fat

Posted Sep 24, 2021

I am making a call using the search API and paging through the API call results.

https://myzendeskURL/api/v2/search.json?page=$pageNumber$&query=type%3Auser+created_at%3E2021-08-01

 

This works fine until I get to page 11 and I get the error in the title.

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      Jeff C

      Hello Mark,

      This is expected and is documented in our developer docs for the Search API Results Limits whereas this endpoint returns up to 1000 results per query with a maximum of 100 results per page. If you request past the limit, a 422 response is expected. 

      You many want to consider using the Incremental Export endpoint instead if you are looking to retrieve a huge set of data or by breaking the query into smaller pieces by limiting results to a specific date range.

      Best,

      Jeff C

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