Sell reports in Explore

3 Comments

  • Official comment
    Wojciech Smajda
    Zendesk Product Manager

    Thank you Jeremy and Mark for your feedback. I wanted to let you know that Sell reporting in Explore is now generally available with pre-built dashboards for several of the datasets you mentioned including calls and activities, as well as the ability to share and send reports.These are available on our new Sell plans, to learn more visit our pricing page.

  • Jakub Tutaj
    Zendesk Product Manager

    Thank you for your comments Mark.

    Activity reports in Explore is on our near term radar, along with emails sent, notes taken and calls made.

    Can you shed more light on what you want to achieve with sending, or sharing reports from Sell? Where, to whom, in what form would you need to share them?

     

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  • Jeremy Carlton

    I second this. Creating a dashboard for things like Call Outcomes with recordings would be stellar for QA teams that only need to listen to phone calls in Talk for Sell, but don't need a full license to work in Sell.

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