Zendesk closes when trying to click on attach button in android



Posted Nov 12, 2021



Here is the error message in android studio logcat :
java.lang.NullPointerException: Attempt to read from field 'java.lang.Object androidx.core.util.Pair.first' on a null object reference
        at zendesk.belvedere.MediaIntent$CameraIntentBuilder.build(MediaIntent.java:185)
        at zendesk.belvedere.BelvedereUi$ImageStreamBuilder.withCameraIntent(BelvedereUi.java:87)
        at zendesk.support.request.AttachmentHelper.showImagePicker(AttachmentHelper.java:44)
        at zendesk.support.request.ComponentMessageComposer.onAddAttachmentsRequested(ComponentMessageComposer.java:94)
        at zendesk.support.request.ViewMessageComposer.notifyAddAttachmentsRequested(ViewMessageComposer.java:457)
        at zendesk.support.request.ViewMessageComposer.onClick(ViewMessageComposer.java:295)
        at android.view.View.performClick(View.java:7184)
        at android.view.View.performClickInternal(View.java:7161)
        at android.view.View.access$3500(View.java:818)
        at android.view.View$PerformClick.run(View.java:27677)
        at android.os.Handler.handleCallback(Handler.java:883)
        at android.os.Handler.dispatchMessage(Handler.java:100)
        at android.os.Looper.loop(Looper.java:223)
        at android.app.ActivityThread.main(ActivityThread.java:7562)
        at java.lang.reflect.Method.invoke(Native Method)
        at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:539)
        at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:950)

Any help will be appreciated


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