I want to have a bot using the flow builder: https://support.zendesk.com/hc/en-us/articles/4408838909210-Using-Flow-Builder-to-create-bot-flows
I found out that I need to click on Channels --> Messaging and Social --> Messaging but I don't have this option available.
Can you please check this problem?
I see that you have a ticket opened with one of our Zendesk Advocates. As these would require further account information, kindly continue to work with us on the said ticket.
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