iOS new messaging SDK, no header or close button

Tiberiu Popescu

• February 11, 2022 09:58

Hey,

I'm using the new iOS messaging SDK.
The chat widget is working fine, but there's no header and no close button.

Can these be added to the new iOS Messaging chat?

This is my swift implementation:

    guard let viewController = Zendesk.instance?.messaging?.messagingViewController() else { return }

   

    let navigationController = UIApplication.shared.windows.first!.rootViewController;

   

    navigationController?.show(viewController, sender: self);

• Mick O'Donnell

  • February 23, 2022 13:59
  • Edited

  Zendesk Product Manager

  Hi Tiberiu,

  Thanks for reaching out. The header and back button (no close button) shouldn't appear by default. I'll move this post into a support ticket, as we most likely need to look at your SDK integration more closely.

• Tiberiu Popescu

  • February 23, 2022 14:43

  Hey, thanks for reaching out, so this is the default behavior of the widget?
  
  Is there documentation of how to add the header and the back button?

• Dev Dizraptor

  • March 24, 2022 07:54

  Is there any progress?

• Malcolm Murray

  • May 12, 2022 12:50

  I managed to get around this issue by wrapping the Zendesk Conversations view controller in a UINavigationController, then setting a navigationItem with a rightBarButtonItem on the Zendesk conversations view controller, and then display the navigation controller. The button then references a handler function to dismiss the view Example code as follows:

  if let zendeskChatVC = Zendesk.instance?.messaging?.messagingViewController(){

              let navController = UINavigationController()

              navController.viewControllers = [zendeskChatVC]

              zendeskChatVC.navigationItem.rightBarButtonItem = UIBarButtonItem(title: "Done", style: .plain, target: self, action: z #selector(self.closeZendeskChatNavController))

                    DispatchQueue.main.async {

                  self.present(navController, animated: true)

              }

  }

Please sign in to leave a comment.