Article Owner API endpoint

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Dinesh Korgaokar

Zendesk Luminary

Posted Mar 03, 2022

Article Owner API endpoint for creation of article 

Feature Request Summary: 

Zendesk Support should provide API endpoint for owner for KB article. this will help to create article and assign the owner. 

Description/Use Cases: 

we have a custom for to create KB article from Agent interface which need to set the owner of the article for reviews. We also flagging the content of the article to the owners so that the owners can take action. we are creating ticket once the article flagged. since owner cannot be set via API we are doing it manually.

Business impact of limitation or missing feature:

This is limiting us to make the automation manually set. which tend to lead to errors. 

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