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Parent Company - App



Posted Mar 30, 2022

Our company uses Parent Company's and Company Hierarchy's extensively. We sometime have 50+ companies under 1 parent. The Zendesk app has a small  icon that users accidentally press and delete the parent company. This is a frustrating issue because the app does have a difficult time pulling up Existing Company names, which I've reached out to support to address. The users may have difficulty selecting the right company parent due to the large web of contacts as well so this quick delete feature is not ideal.


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Dane

Zendesk Engineering

@Taylor,
 
This is definitely a great feedback on the App's functionality. I have properly tagged it now to bring it to the attention of our Product Managers. I'm hoping that other end-users with the same use case, will participate on this to further drive the demand for this.

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