ZendeskSDKMessaging iOS crashes

4 Comments

  • Roshan Nepal

    Facing similar issue. Did you find any fix for this issue? 

    0
  • Christopher Kennedy
    Zendesk Developer Advocacy
    Hi Roshan,
     
    Are you seeing this with the latest version of the SDK?
    0
  • Jay

    Hi Christopher,

    My project uses React Native, and while testing upgrading RN from 0.69 to 0.71 I'm seeing the same crash even on the latest version of the SDK. I tried to connect Zendesk with a fresh project with RN 71, but was unable to reproduce it there. 

    Thread 9 Crashed::  Dispatch queue: com.apple.NSURLSession-delegate
    0   libswiftCore.dylib                       0x18f9b5d8c swift_isUniquelyReferenced_nonNull_native + 0
    1   ZendeskSDKConversationKit                0x10834670c 0x1082c0000 + 550668
    2   ZendeskSDKConversationKit                0x10835ef2c 0x1082c0000 + 651052
    3   ZendeskSDKMessaging                      0x107c003ec 0x107b74000 + 574444
    4   ZendeskSDKMessaging                      0x107c00650 0x107b74000 + 575056
    5   ZendeskSDKMessaging                      0x107bff240 0x107b74000 + 569920
    6   ZendeskSDKMessaging                      0x107c2fce0 0x107b74000 + 769248
    7   ZendeskSDK                               0x107b02aac 0x107aec000 + 92844
    8   ZendeskSDK                               0x107b06cb8 0x107aec000 + 109752
    9   ZendeskSDK                               0x107afbb38 0x107aec000 + 64312
    10  ZendeskSDKHTTPClient                     0x107a6673c 0x107a5c000 + 42812
    11  ZendeskSDKHTTPClient                     0x107a66f9c 0x107a5c000 + 44956
    12  ZendeskSDKHTTPClient                     0x107a670b4 0x107a5c000 + 45236
    13  CFNetwork                                0x183c10c3c 0x183c09000 + 31804
    14  CFNetwork                                0x183c2c794 0x183c09000 + 145300
    15  libdispatch.dylib                        0x18010d244 _dispatch_call_block_and_release + 24
    16  libdispatch.dylib                        0x18010ea98 _dispatch_client_callout + 16
    17  libdispatch.dylib                        0x180115acc _dispatch_lane_serial_drain + 652
    18  libdispatch.dylib                        0x180116680 _dispatch_lane_invoke + 456
    19  libdispatch.dylib                        0x180120e10 _dispatch_workloop_worker_thread + 736
    20  libsystem_pthread.dylib                  0x1cba8b8fc _pthread_wqthread + 284
    21  libsystem_pthread.dylib                  0x1cba8a6c0 start_wqthread + 8

    0
  • Anson Ng

    Hello there, I'm facing the same issue using ZendeskSDKMessaging(2.14.0)

    Is there any updates from this issue since the last time it's reported?

    0

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