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401 Unauthorized - Login via Messaging SDK

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Ahmed Ur Rehman

Posted May 30, 2022

Hi
We are using messaging SDK and during authentication via JWT it is giving 

HTTP 401 Unauthorized

Server Code:

 

Android Code:

implementation "zendesk.messaging:messaging-android:2.3.0"

Can anybody tell what's wrong that is making authentication works?


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1 comment

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      Mick O'Donnell

      Hi Ahmed,

      Nothing is jumping out at me as incorrect in your implementation. If you're still blocked, and you're a Zendesk customer, do you mind opening a support ticket with Zendesk and we'll investigate this issue. There is no know issues with authentication at the moment that result in a 401.

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