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Why is the query string from the Chat auth flow returned with a hash (#) instead of a question mark?
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Posted Sep 20, 2022
Why is the query string from the Chat auth flow returned to my callback URL with a hash (#) instead of a question mark? As anyone who develops enterprise level software should know, everything after # in the URL will be ignored by the server, so redirecting to a backend script means the query string cannot be parsed. What were you guys thinking?
Look at the response sent to the redirect uri here: https://support.zendesk.com/hc/en-us/articles/4408828740762-Chat-API-tutorial-Generating-an-OAuth-token-integrated-Chat-accounts-
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Ramin Shokrizadeh
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(as in the examples provided) and it should address your concerns. If you have already tried this and you are still not getting what you want, let us know what is missing and I will pass your feedback to the engineering team who owns this part of the product.0