Need help updating chatbot text (classic widget)
Hello,
We are using the classic web widget and need to update the copy for the chatbot when it first replies to a user. I've been told this can't happen unless we move to the new messaging flow bot system but that caused issues on our website. Does anyone have any workarounds?
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Hi Leor,
Thank you for writing in!
Can i clarify if you are using a custom bot on the classic widget?
Cheers,
Mei-E
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