I want to parse and encode 6 param to my URL using Python
Posted Oct 24, 2022
See this example taken from here:
params = {
'query': 'type:ticket status:open',
'sort_by': 'created_at',
'sort_order': 'asc'
}
url = 'https://your_subdomain.zendesk.com/api/v2/search.json?' + urlencode(params)
But, I want to pass something like this:
params = {
'query': 'type:ticket status:solved',
'query': 'tag:__deposits__, # I don't know if this tag should go with ""
'query': created>2022-07-01,
'query': created<2022-09-30,
'query': group:"customer support bla", # This is a main contact type field
'query': group:"customer support blax2", # This is a secondary contact type field
}
Finally I'm not able to make such call and an invalid syntax exception is raised. 
Can anyone of you guide me on how to make such call?
I appreciate your time and thanks in advance!
Note: Yes, I'm able to make successful calls using just this param. My script works well (connection, authentication, and so on) because I copied it from the documentation ;) 
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4 comments
diegotco
In case there is someone looking for a Python program to get data from Zendesk tickets, you can try this:
https://github.com/diegotco/zendesk_tickets_data
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diegotco
[SOLVED]
I was able to solve my questions:
1. Yes, a blank space is the only separator among each param?
2. Yes, all the code after : should be within ''
3. To search between dates, you can use, i.e:
created>2022-10-22 created<2022-10-24
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diegotco
Jack, thank you very much!
I've tried but with no results ;(
Questions:
-Is the blank space the only separator among each param?
-All the code after : should be within the ' ' ?
-Those dates, are ok to use them like this? created:>2022-10-22
-Should the params looks like this?
{
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Jack
You should try put all of your search queries into one query like so: query: “type:ticket status:solved tag:__deposits__ …etc etc”
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