Type a message field not visible on mobile browser
We're about to launch Messaging and the new widget, however after testing for a number of weeks where everything seemed to be fine, we've noticed that in the past week when we open the messaging widget via a mobile device and browser (Chrome, Safari), the "Type a Message" field is hidden or partially hidden at the bottom of the widget screen.
Our flows are visible however once you get to the end of the flow the option to enter a message isn't visible and users are unable to do anything.
At first we thought it might be to do with our site (currently widget is on UAT) however I tested the same widget using our Zendesk sandbox help centre and the same is happening. For me I'm using an IPhone 12 and it's either fully hidden or partially hidden. We've tested on Android and other versions of IPhone with varying results.
A fix for this issue has already been deployed last November 29. If you are still experiencing the same issue, please contact our support directly.
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